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Best Price Promise on Eligible Products and Eligible Deals Offer T&Cs

Find out how to make a claim here: https://pages2.ebay.com.au/Best_Price_Promise

Terms & conditions

  1. Our goal is to make sure you think of eBay first when you shop. We’re so confident in our sellers’ prices that if you buy on eBay and then find it for less on an Approved Competitor’s website, we’ll give you 110% of the difference in the form of an eBay coupon.
    For example, if you buy an item on eBay for $100 but then see it on an Approved Competitor’s website for $90, we’ll give you an $11 eBay voucher to cover 110% of the difference.
    See below for more details.
    Covered
    We will give you 110% of the price difference under the eBay Best Price Promise when:

    • The request is from a registered eBay buyer, who is an Australian resident, has purchased an Eligible Product on ebay.com.au, and has had that Eligible Product shipped to an Australian address. Eligibility is limited to selected products only. An Eligible Product means a product that is advertised on eBay.com.au by eBay to be subject to its “Best Price Promise” with the Best Price Promise badge;
    • Within 48 hours of purchasing an Eligible Product, the eBay buyer locates a bona fide listing of an identical product from an Approved Competitor listed on the Approved Competitor’s official website. An Approved Competitor means any competitor listed at the bottom of these Terms & Conditions, as updated from time to time;
    • Both the Eligible Product that was purchased and the product on an Approved Competitor’s website are verified by an eBay customer service agent at the time the price-check is conducted as new condition, identical by a universal product identifier (e.g. UPC or brand + manufacturer part number), in-stock on the Approved Competitor’s website and available to ship to the buyer’s Australian address;
    • The Eligible Product is advertised on the Approved Competitor’s website at a price including shipping costs that is less than the item listed on eBay’s website including shipping costs; and
    • The price difference does not exceed the lesser of $200 or 50% of the item’s advertised price including shipping costs found on the Approved Competitor’s website.

    Not Covered:

    • Refurbished, used, non-retail packaged products.
    • Approved Competitor’s prices after applicable rebates, free offers, coupons, competitor clearance products and stock liquidations from an Approved Competitor’s website, specific offers based on bundled pricing, volume or lot discounts are applied.
    • Identical products listed by Approved Competitors or sellers in eBay store listings.
    • An error or misprint on an Approved Competitor’s website.
    • Only one Eligible Product per eBay buyer per day is permitted under the eBay Price Match Promise.

    The offer entitles you to an eBay coupon (redeemable on www.ebay.com.au) for 110% of the difference between the purchase price including shipping costs of the Eligible Product purchased on www.ebay.com.au and the price of the corresponding identical item including shipping costs listed on the Approved Competitor’s official website, as verified by eBay.
    eBay coupons received as a result of the eBay Best Price Promise cannot be used in conjunction with any other eBay coupon or offer, nor can it be redeemed for cash .
    This Best Price Promise policy is subject to change without notice. eBay reserves the right to refuse a Best Price Promise request in order to prevent fraud/abuse and ensure the integrity of the eBay website. The claim quantity limit of one Eligible Item per day per user shall be strictly enforced, and any effort or collusion by any buyer or seller to circumvent these terms and conditions, commit fraud or abuse the Best Price Promise program shall be strictly enforced. All other eBay terms and conditions and policies apply. Effective as of the 22nd of January.
    Approved Competitors

    • amartsports.com.au
    • amazon.com.au
    • appliancecentral.com.au
    • appliancesonline.com.au
    • betta.com.au
    • bigw.com.au
    • binglee.com.au
    • camerahouse.com.au
    • canon.com.au
    • centrecom.com.au
    • computeralliance.com.au
    • davidjones.com.au
    • dealsdirect.com.au
    • dicksmith.com.au
    • digitalcamerawarehouse.com.au
    • domayneonline.com.au
    • dyson.com.au
    • eb.com.au
    • fishpond.com.au
    • gamesmen.com.au
    • godfreys.com.au
    • graysonline.com
    • harrisscarfe.com.au
    • harveynorman.com.au
    • jaycar.com.au
    • jbhifi.com.au
    • kitchenwarehouse.com.au
    • kmart.com.au
    • kogan.com
    • mightyape.com.au
    • mobileciti.com.au
    • msy.com.au
    • mwave.com
    • myer.com.au
    • officeworks.com.au
    • oo.com.au
    • ozsale.com.au
    • petersofkensington.com.au
    • philips.com.au
    • ple.com.au
    • rebelsport.com.au
    • scorptec.com.au
    • shavershop.com.au
    • shoppingsquare.com.au
    • sony.com.au
    • staples.com.au
    • target.com.au
    • teds.com.au
    • templeandwebster.com.au
    • thegoodguys.com.au
    • toysparadise.com.au
    • toysrus.com.au
    • umart.com.au
    • vaya.net.au
    • videopro.com.au
    • wiggle.com.au