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Best Price Promise on Eligible Products and Eligible Deals Offer T&Cs

Find out how to make a claim here: http://cc.ebay.com.au/best-price-promise/

Terms & conditions

  1. Our goal is to make sure you think of eBay first when you shop. We’re so confident in our seller’s prices that if you buy on eBay and then find it for less on an Approved Competitor’s website, we’ll match the difference.
    See below for more details.
    Covered
    Prices are matched under the eBay Best Price Promise when:

    • The request is from a registered eBay buyer, who is an Australian resident, has purchased an Eligible Product on ebay.com.au, and has had that Eligible Product shipped to an Australian address. Eligibility is limited to selected products only. An Eligible Product means a product that is advertised on eBay.com.au by eBay to be subject to its “Best Price Promise” with the Best Price Promise badge;
    • Within 48 hours of purchasing an Eligible Product, the eBay buyer locates a bona fide listing of an identical product from an Approved Competitor listed on the Approved Competitor’s official website. An Approved Competitor means any competitor listed at the bottom of these Terms & Conditions, as updated from time to time;
    • Both the Eligible Product that was purchased and the product on an Approved Competitor’s website are verified by an eBay customer service agent at the time the price-check is conducted as new condition, identical by a universal product identifier (e.g. UPC or brand + manufacturer part number), in-stock on the Approved Competitor’s website and available to ship to the buyer’s Australian address;
    • The Eligible Product is advertised on the Approved Competitor’s website at a price including shipping costs that is less than the item listed on eBay’s website including shipping costs; and
    • The price difference does not exceed the lesser of $200 or 50% of the item’s advertised price including shipping costs found on the Approved Competitor’s website.

    Not Covered:

    • Refurbished, used, non-retail packaged products.
    • Approved Competitor’s prices after applicable rebates, free offers, coupons, competitor clearance products and stock liquidations from an Approved Competitor’s website, specific offers based on bundled pricing, volume or lot discounts are applied.
    • Identical products listed by Approved Competitors or sellers in eBay store listings.
    • An error or misprint on an Approved Competitor’s website.
    • Only one matched Eligible Product per eBay buyer per day is permitted.

    The offer entitles you to an eBay coupon for the difference between the purchase price including shipping costs of the Eligible Product purchased on www.ebay.com.au and the price of the corresponding Eligible Product including shipping costs as verified by eBay, for redemption on www.ebay.com.au.
    The eBay coupon applied to an eligible price match cannot be used in conjunction with any other eBay coupon or offer, nor can it be redeemed for cash.
    This Best Price Promise policy is subject to change without notice. eBay reserves the right to refuse a Best Price Promise request in order to prevent fraud/abuse and ensure the integrity of the eBay website. The claim quantity limit of one matched item per day per user shall be strictly enforced, and any effort or collusion by any buyer or seller to circumvent these terms and conditions, commit fraud or abuse the Best Price Promise program shall be strictly enforced. All other eBay terms and conditions and policies apply. Effective as of November 16, 2017.
    Approved Competitors


    • amartsports.com.au
    • appliancecentral.com.au
    • appliancesonline.com.au
    • betta.com.au
    • bigw.com.au
    • binglee.com.au
    • camerahouse.com.au
    • canon.com.au
    • centrecom.com.au
    • computeralliance.com.au
    • davidjones.com.au
    • dealsdirect.com.au
    • dicksmith.com.au
    • digitalcamerawarehouse.com.au
    • domayneonline.com.au
    • dyson.com.au
    • eb.com.au
    • fishpond.com.au
    • gamesmen.com.au
    • godfreys.com.au
    • graysonline.com
    • harrisscarfe.com.au
    • harveynorman.com.au
    • jaycar.com.au
    • jbhifi.com.au
    • kitchenwarehouse.com.au
    • kmart.com.au
    • kogan.com
    • mightyape.com.au
    • mobileciti.com.au
    • msy.com.au
    • mwave.com
    • myer.com.au
    • officeworks.com.au
    • oo.com.au
    • ozsale.com.au
    • petersofkensington.com.au
    • philips.com.au
    • ple.com.au
    • rebelsport.com.au
    • scorptec.com.au
    • shavershop.com.au
    • shoppingsquare.com.au
    • sony.com.au
    • staples.com.au
    • target.com.au
    • teds.com.au
    • templeandwebster.com.au
    • thegoodguys.com.au
    • toysparadise.com.au
    • toysrus.com.au
    • umart.com.au
    • vaya.net.au
    • videopro.com.au
    • wiggle.com.au
    • amazon.com.au