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PayPal Australia

You might have a few questions when you first start using PayPal to buy or sell items on eBay.com.au. Here you'll find help and guidance and the answers to our most frequently asked questions to make things easier.

We've tried to cover every topic, but if we've missed something out and you need to speak to us, just call our Customer Service Team on 1800 073 263. Customer service hours are 6am - 10pm (AEST) Mon - Sat.

New to eBay or PayPal? We'll show you how your buying and selling process is about to get a lot simpler. If you need a hand getting started, or setting up your account, go here.

Ready to make a purchase? Buying with PayPal is easy. We can help you set up your credit/debit cards and bank account, and offer any other assistance you need in order to get your purchase delivered as quickly as possible.

Ready to start selling? Learn how to receive funds and withdraw them from your PayPal account. Find out about PayPal Seller Protection and what you need to do to make sure you're protected.

Adding funds: Youll need to add your credit/debit card and bank account.
Verifying my account: Remove sending and withdrawal limits on your new account by getting verified.
Forgotten passwords: We all do it from time to time. We can fix this easily.
Making a claim: Something not quite the way you expected? Were here to help.
Withdrawing funds: Need to access your money? Thats easy.
PayPal fees: Work out what you can do for free and what you need to pay for.

What is PayPal?
Why should I use PayPal?
Protection and security
PayPal Video Library

Buying with PayPal
Getting Started
PayPal Buyer Protection
Tips for Buyers

Selling with PayPal
Getting Started
PayPal Seller Protection
Immediate Payment

PayPal help
Help for new members
Need more help?
eBay Dispute Resolution

A message from our lawyers
The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence, number 304962. eBay International (AG) Inc is an authorised representative ( number 308318) of PayPal for the purpose of providing information about PayPal. eBay and PayPal are not acting as your agents, are not providing personal financial advice to you and do not take your individual circumstances into account in providing information about PayPal. You should consider the Product Disclosure Statement and Financial Services Guide before deciding to sign-up for or use the PayPal online payment service at https://www.PayPal.com.au

PayPal Buyer Protection and PayPal Seller Protection are also subject to the terms and conditions in PayPal's User Agreement, incorporating the Buyer Protection policy and Seller protection policy which include details on eligibility criteria and the discretionary nature of the Policies.

Copyright © 1999-2010 PayPal, Inc. All rights reserved. PayPal Australia Pty Limited ABN 93 111 195 389 (AFSL 304962).
Any general financial product advice provided in this site has not taken into account your objectives, financial situations or needs.

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